What Does the FF Error Code Mean?
The FF error on a Fisher & Paykel washing machine stands for Flood Fault. It means the machine has detected water isn’t draining properly — either the pressure sensor reading is abnormal or the drain cycle isn’t completing within the expected timeframe.
Troubleshooting the Fisher & Paykel FF Error
Initial checks:
- Verify the drain hose isn’t kinked or blocked
- Check the standpipe / drain outlet isn’t clogged
- Run a rinse and spin cycle to test draining
- Enter diagnostic mode to read fault codes
In this case, the drain pump was removed and tested. The pump itself was worn, so it was replaced. But that wasn’t the whole story.
The Surprising Discovery: Screws in the Sump Pipe
After replacing the drain pump, the sump hose was inspected. Three screws were found lodged inside the sump pipe, restricting water flow. These screws had likely been sitting there for months, gradually trapping lint and debris until the pipe was partially blocked. The pressure sensor — which monitors drain pump performance — was detecting reduced flow and triggering the FF fault code.
The Fix
- Replaced the drain pump with a new unit
- Removed the three screws from the sump pipe
- Cleaned the sump hose thoroughly
- Reassembled and tested — FF error gone
Watch the Repair
Here’s a short video of what I found:
Key Takeaway
The FF error code monitors pressure from the drain pump. Any restriction in the drain path — including foreign objects in the sump pipe — can trigger it. Before replacing expensive control boards or sensors, always check for physical blockages throughout the drain system.
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